Dial A Ride


Dial-A-Ride service is subsidized by Telluride Mountain Village Owners Association (“TMVOA”) through Telluride Concierge, LLC, a division of TSG Ski and Golf. The purpose is to provide complimentary point to point transportation within Mountain Village to all residents and guests of Mountain Village with a valid address and access code.


    App Information:

    Access Codes
    Each owner will be issued a unique Access Code. Instead of using your address as your identifier when requesting a ride, you’ll use your Access Code. This will provide more security and better tracking of ride counts. You can even view your ride history and ride count in realtime! If you’d like to allow someone else to take a ride on your account, like a renter or a friend, you can provide them with your Guest Code.

    Property: [Property]
    Access Code: [Access Code]
    Guest Code: [Guest Code]

    Whether you are requesting a ride using the app or by calling dispatch, you will need to provide this code. If you want to allow someone else to take a ride on your account, you will need to provide them with a Guest Code. Additional Guest Codes can be created and disabled at any time through the app, see below for details.

    How to Download & Set Up the App
    1. Search Mountain Village DAR in your app store and download the app
    2. Open the app and tap the Create Account button
    3. Fill out your personal info, choose a password and enter your access code
    4. Tap Create Account
    Don’t worry, you’ll only have to do this once!

    How to Request a Ride
    1. Enter your pickup, dropoff and number of passengers
    2. Your estimated wait time will appear on the Request Ride button
    3. Tap the Request Ride button
    That’s it! You’ll be able to view your wait time and track your driver once they’re on the way to your pickup location.

    How to View Your Ride Count
    1. Tap the More tab
    2. Tap My Profile
    3. Tap Manage Access Code
    4. View your ride count to date / total rides
    Each property has a limit of 200 free rides. Your percent ownership of the property applies to the free ride limit. If you own 100% of the property, you have 200 free rides. If you own 25% of the property you have 50 free rides.

    How to Generate Guest Codes
    1. Tap the More tab
    2. Tap My Profile
    3. Tap Manage Access Code
    4. Under New Guest Code, type a nickname for the code such a Joe Airbnb
    5. Tap the Generate Guest Code button and you’ll see the code and nickname appear below in the Guest Codes section
    Disable a Guest Code at any time by tapping the Disable button next to the Guest Code.

    General Information:

  • Normal Hours of Operation: 6:30 a.m. to 12:30 a.m., seven days per week during the summer and winter seasons.
  • Extended Hours of Operations: 6:30 a.m. to 2:30 a.m., Fridays & Saturdays from June 21 through September 14.
  • To schedule a pick-up, please download the app (search Mountain Village DAR in the app store) or call (970) 728-8888 and provide your pick-up location, your destination and number of people in your party. A Dial-A-Ride vehicle will be dispatched to your location after verification of a valid address and access code.
  • All trips must be within Mountain Village.
  • To be able to provide enhanced response times, the Dial-A-Ride operator will mandate a three (3) minute maximum wait time at drop-off, if round trip service is requested. Please ask your driver for more information.
  • Telluride Concierge, LLC will not be required to service severely intoxicated or unruly customers.
  • TMVOA and Telluride Concierge, LLC encourage group pick-ups. Your transportation may be combined with other pick-ups for efficiency purposes.
  • Gratuity to the driver is encouraged.
  • The Dial-A-Ride service is complimentary for up to 200 trips per residence, beginning winter season 2018 through summer season 2019 (Nov 2018 – Oct 2019), with a discounted rate of $15.00 per ride for additional trips which will be billed to the residence owner on a separate invoice.
  • For any issues or concerns with Dial-A-Ride service, please leave a message for TMVOA at 970.728.1904 ext. 6.

DIAL-A-RIDE TRACKING INFORMATION (to be disabled once the app goes live)

The Dial-A-Ride service is complimentary for up to 200 trips per residence, beginning winter season 2018 through summer season 2019 (Nov 2018 – Oct 2019), with a discounted rate of $15.00 per ride for additional trips which will be billed to the residence owner on a separate invoice. For your convenience, a report is posted below twice monthly so you can track usage at your residence.The first report of the 2018/2019 winter season will be posted in early December 2018.

Click here to view the current Ridership Report